We are a small shop that operates by appointment only so that we can focus our attention on one job at a time. This ensures that each project is done beautifully and accurately, without rushing and risking mistakes. This is why we have a stellar reputation in the Rogue Valley for having both excellent customer service and quality work. As a result, we typically have at least a 4-month wait list. We don't provide "rush" services, so if you are looking for something quick, we are not the shop for you. But for those who don't mind the wait, we have a very clear, simple path for you to follow, and we're here to guide you along every step of the way!

Once you approve our estimate, a non-refundable scheduling deposit of $50 will be required to reserve your place on our production schedule. This deposit is applied toward your final invoice. Visit the "Scheduling & Deposit" section of our Shop Policies page for more details. Once your deposit is received, you will be added to our schedule and given an approximate start time. 

If you don't already have your fabric, this is when you will begin the fabric selection process! We have an array of sample books available in our shop and will schedule a fabric consultation appointment with you to help you find the right fabric for your project. You will order your fabric from us, and it will be delivered to our shop where we will hold it until we're ready to start work.

As your specific time slot approaches, feel free to check in with us anytime for a timeline update! Then, when we are ready to bring your project in, we will contact you to schedule a day/time for you to bring it to our shop. If your project requires the purchase of specific upholstery materials that are not regularly stocked in our shop (i.e. replacement foam, down/feathers, horse hair, etc.), a deposit will be required when you drop off your project, with the remaining balance due when the finished project is picked up. The details of the deposit amount will be provided to you when we schedule your appointment. (Please note that we may require a deposit on large, multiple-item projects if you are a first time customer.)

Most pieces can be completed and ready for pick up in roughly 2 weeks. Antique restoration projects always require more time, and often the specific work needed can't be officially determined until we complete the disassembly. All these details will be reviewed with you the day you bring in your project.